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Legal

Payment Information

When ordering via our website, payment can be made via any of the payment systems shown.

We, Print Gurus Online Ltd, accept both credit and debit cards from Visa and MasterCard.

Privacy Policy

In order to operate the online payment service and to reduce the risk of fraud, we, Print Gurus Online Ltd, the data controller, must ask you to provide us information regarding your name and address and your credit or debit card. By consenting to, and agreeing on the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in order to collect payment.

We, Print Gurus Online Ltd, take the privacy of your personal information very seriously.

We, Print Gurus Online Ltd, will NOT retain any of your credit or debit card information.

We, Print Gurus Online Ltd, will retain your name and address on our database for internal use ONLY, however, we will NOT sell or rent your personally identifiable information to third parties.

Cancellation Policy

If you wish to cancel a job, please contact us immediately. Please note due to all our orders being customised jobs cannot be resold, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been plated, a fee of £50 per plate will apply. If you believe you have been invoiced in error, please contact us within 24 hours of receipt of invoice.

Proof Approval and Return Policy

All jobs MUST be 'proof approved' before printing, with the exception of business cards. By placing a business card order, you take responsibility that uploaded artwork has been approved by you.

We, Print Gurus Online Ltd, do NOT offer returns as all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold.

We, Print Gurus Online Ltd, do NOT offer exchanges or refunds.

We, Print Gurus Online Ltd, do NOT accept responsibility for incorrect business cards. If your job is damaged, please contact us within 24 hours of receipt. The job MUST be returned to receive a credit.

We, Print Gurus Online Ltd, do NOT accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential lose due to late delivery. Short-shipments will receive a prorated credit and will not be reprinted.